shipping | policy info.

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Shipping:shipping information | ronbeckdesigns.com

  • USPS | First Class, Retail Ground and Priority Mail services.
  • Free shipping on all purchases from the site store totaling $40.00 or more (within the continental United States only). Not applicable for custom orders.
  • Purchases and Custom order shipping rates vary by weight and location. Custom order details here.
  • We will do our best to ship all in stock items within 3 business days of the purchase date, excluding weekends & holidays.
  • Listed item weight is in total ounces.
  • Shipping charges are computed for within the United States.
  • The cost of your shipping is based on the USPS Retail ground rate (2-5 business days); subject to change without notice.
  • We will email you tracking information, once your item has shipped.
  • We do not ship any items on Saturday, Sunday or holidays.
  • Our e-business days are Monday thru Friday. If you make a purchase on a weekend (Saturday or Sunday), you will receive an order conformation email Monday. We observe all USPS holidays.
  • International orders, customs and import duties are applied (if applicable) once the shipment reaches its destination; these charges are the responsibility of the recipient of your order and will vary from country to country; contact your local customs office for further details.

International Shipping:

  • We will ship internationally; email us for a rate quote before purchasing and include the design (s) you are interested in. We will invoice you separately through PayPal (which can process transactions for all major cards).

Policies:

  • Your satisfaction is important to us!
  • You will receive a confirmation email when payment is received.
  • Our e-business days are Monday through Friday, excluding holidays observed by the US Post Office and UPS.
  • We will close December 20th and re-open January the 5th.
  • Where possible (non plant), we gently hand wash all items so that they arrive clean.

 

Ron Beck DBA Ron Beck Designs, is not responsible for any color bleeding and or fading. Since 2006, we have received only one notice of color bleeding. In rare cases, the original manufacturer of the artificial plant materials may experience a weak die lot application to the plants leaves and or stems. Our aquarium plant designs are also not recommended for freshwater tanks that use heavy amounts of aquarium chemicals or aquarium salt.

ronbeckdesigns.com reserves the right to update their policies & shipping rates / promotions at anytime; updates to our policies will be posted on the ronbeckdesigns.com website.

Gift Certificates:

  • You enter the recipients name, a valid email address and your own personal message just before “adding to cart”!
  • Once you have purchased the gift card, the recipient (the email address you provided) will receive an email notifying them of the gift card you sent them; see example.
  • The unique gift card ID# and expiration date will be included in their email.
  • The gift card is valid for one year from the original date of purchase.
  • Gift card purchased is only redeemable on ronbeckdesigns.com
  • If you want more than one gift card (same dollar amount) you can purchase additional gift cards prior to the payment page by increasing the quantity within your order.
  • You, the sender, will also receive a confirmation email of your gift card purchase.
  • Gift card purchased has no cash value.
  • Ron Beck d.b.a. ron beck designs, isn’t responsible for any un-deliverable email gift card notifications.
  • In the event that the recipient accidentally deletes their gift card notification email, we will resend the gift card ID# with the expiration date, one time only.
  • If the recipient decides they do not want the gift card, no refunds are issued to the original purchaser.
  • All sales are final.

Payment Options:Pay-Pal-Secure on ronbeckdesigns.com

  • Paypal, Visa, MC, Discover, AMX, Paypal Gift Cards, Ron Beck Designs Gift Cards.
  • Authorized Retailers | Re-Sellers can pay with a company check, payable to: Ron Beck. An additional $35 returned check fee will be charged if the payment is returned for NSF.

Returns:

  • All sales are final.
  • We will replace an item if it is damaged in shipping (excluding items purchased from the hand made program) with a duplicate item; if a replacement piece is not available, we will issue you an in-store credit for ron beck designs.com for the original cost of your item.
  • If your item is damaged in shipping, you have 14 days in which to return it; you will be responsible for the return shipping, but we will pay the shipping for the replacement item.

Privacy:

  • We respect your right to privacy. Here at ronbeckdesigns.com we collect only the information necessary to complete your order or to contact you regarding the status of your order; the information we collect includes your name, e-mail address, shipping address, billing address, credit card for payment and a password. Your complete credit card number is unknown to us and remains secure & private.
  • ronbeckdesigns.com will not rent, sell or share your name or personal information without your permission.
  • On occasions we send out updates to your e-mail address with special promotions or new arrivals from ronbeckdesigns.com; you may remove yourself from our mailing list by e-mailing us at ron@ronbeckdesigns.com and stating “please remove from list”.

Email Disclaimer:

This is really boring legal stuff, but it protects me 🙂

This message and any attachment are for the intended recipient’s use only.

It may contain confidential, proprietary or legally privileged information or otherwise be protected from disclosure by other legal rules.

If you are not the intended recipient, you may not use, disclose or reproduce this message, its attachment or any part thereof, or take any action in reliance thereon.

Please notify the sender immediately and delete this message and any attachment from your system. Emails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses.

Anyone who communicates with me by email is deemed to have accepted these risks.

I deny any responsibility for any damage arising from the use of email. Any opinion and other statement contained in this message and any attachment are solely those of their author (me).

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