administrative

FOR THE RECORD

• I was never asked to discuss what ever the reasons were for this wrongful unforeseen decision / dismissal.
• I was not given an opportunity to speak on my own behalf about what ever this truly is about.
• I was never, or have ever been, issued any cautionary verbal / written warnings that I recall.
• Todd, one of the owners: I never met him or any others. I have only ever called him once + 1 call I made to our payroll person, thereafter I was transferred by her to his voice mail (referencing recent time and a half wage payments were made for a 2 hour Front Desk staff meeting (not a Holiday), I did not receive that staff meeting rate of pay, all other FD agents in attendance did. As a result of the way the overtime rate was calculated, they were scheduled their 40 hours and then 2 additional hours were added forcing their ‘OT’ ? Computer glitch?

The Direct Call: A year or so back about the ongoing cash shortages in the tills / missing giftcards at the FD which went on for at least a year+ and little to nothing was being done about it to stop it to my knowledge. Todd reacted quickly, contacted the GM (I asume) and said 1 cash till was to be removed completely.

My first shift back, after that call was made, I worked with my GM. GM was visibly ‘pissed off’ when they first saw me. Was very curt and nasty to me while being around him as if I had done something to him: short answers, tempered vocals. When I  opened my till drawer to count my shifts till, the cash drawer was gone. I looked at a co-worker and said “the drawers missing”? GM rounded the corner from the back office and said aloud, as he locked onto me, with a look of rage and hatred in his eyes, ‘Yeah, I go the call! Great! Now we only get 1 till to use.” then walked away.

I was the only employee, to my knowledge, that brought these ongoing cash discrepancies forward. It was not any easy decision to make and I anticipated anger and retaliation of some type. It was also a decision I should have not been faced with.

I enjoy being a Hotel Front Desk Agent for our guests and care about them, the hotel, our profitability and my fellow team members.

For your consideration:

• I’m an employee FD Agent with 4 years of rewarded service & dedication.
  

• Great service reviews from guests in-house & online and fellow coworkers.
  

• Very dependable & responsible.

• A ‘Very Good Employee” for every yearly performance review given.

• Yearly pay raises + a one time increase of $1 per hour based on a recommended request made by (GM) to Todd (OWNER)

• An honest employee

• Have never been issued a negative verbal/ written performance notice. I was awarded several positive ones during my employment there.

• Missed 10? days of work in 4 years, since being hired, with my health issues?

• One of the most dependable, reliable, professional, considerate, kind, helpful, experienced, committed employees this Hotel has been fortunate to have onboard over the past 4 years.

• I’m an awarded, trustworthy, responsible, kind, admired, vetted professional and respected person with 35+ years of Retail Management experience, 6 years experience as a Merchandise Buyer / Planner for a 12 store music chain;Gallery Of Sound, 9 Year Owner/Publisher of a regional magazine, served a 2 year term as VP of The Wyoming Valley AIDS Council (local) and are a previous Hotel Night Manager for a Ramada Hotel with 107 guest rooms, a bar and lounge, 2 restaurants, 3 banquet rooms, a swimming pool and 12 meetings rooms and room service included; most shifts I was the only member of management on property responsible for all of it.
  

• Just 3 days away from starting my 5th year & my yearly review?
• I also own / operate my own business, successfully as a sole provider with no staff, since 2010.

 *GM was recently changed; Head of Housekeeping to GM / May June 2024 I think). I wasn’t aware that position was opening / decided upon until the new GM was introduced.

* I was the last and only part-time person left after the recent payroll cuts / wast-full & avoidable payroll costs, everyone else is full time along with a floater PT floater (?).